FAQ

Atomizer & Pod & Coil

 

1.Clean the Pod and Mod connection part regularly. Please take out the Pod, and shake the Mod downwards which may reduce the condensation of fluid leaking into the Mod.

 

2.What are the right steps to use pod ?

 

When a new coil is installed, fill e-liquid(suggest 70% full) to completely soak the coil and let it sit for 5 minutes before vaping.

Make sure to use the coil within wattage range, so please kindly adjust your device to lower wattage before vaping in case of burning the coil.

Change a new coil if it has been used for a long time since you had better change a coil after 5-6 times refilling, which will reduce the leakage and give you a better vaping experience.

 

3.How to use the rubber plug?

 

Please open the rubber plug gently first. After filling pod with e-liquid, make sure the rubber plug is installed correctly. If not, it will lead to e-liquid leakage.

 

4.What is the best way to store Pod when not using it ? 

 

It is best to fully charge the mod and take out the pod and put it upside down to avoid e-liquid leakage and keep children out of reach.

 

5.Pod and Coil compatibility

 

Please kindly notice that PnP pod can only use PnP coil and TPP pod can only use TPP coil.

 

Coil Burnt Issue

 

It may be caused by the following

 

Improper vaping setting of power

Didn't prime coil before vaping 

Lack of e-liquid in the core

Improper percentage of PG:VG of the e-juice

Too frequent Vaping

Defective coils

 

Suggestions&solutions

 

Please try to inhale for several puffs without powering-on while using a new coil or let the pod sit for about 5 minutes after filling.

Recommend using higher PG juice such as 70:30 or 60:40 and less sweetener e-juice when the coil is less than 0.6ohm.

Please prime the coil with a low wattage for the first several puffs.

 

Leaking issue--Leaking into the mod while vaping

 

Possible Causes of Leaking:

 

Refill the e-liquid in an improper way. 

Orings, refilling pad glass, and cotton is not in good condition.  

Vaping setting is improper.

Coil issue.

Sitting for a long time after refilling.

Improper percentage of PG:VG of the e-juice

 

Suggestions & solutions for leaking issue

 

1.Before Vaping

Make sure o-rings, seal and glass are all good and everything is tight.

When you use RBA coil, make sure the cotton is well stuffed.

You can also take it all apart and screw the coil into the base nicely and then screw the top part on to make sure it's all tight and the seals are perfect.

 

2.When Filling:

Make sure the coil bottom capes are clamped all the way down and make sure air holes are closed when refilling. 

Make sure the atomizer has been cooled down when you refill the tank because the liquid flows faster when the atomizer is hot. 

Please finish refilling as soon as possible.  

 

3.While Vaping:

Please try to vape at an appropriately high wattage which is recommended on the coil during vaping. It may encounter the leaking issue if the liquid on the coil hasn't been atomized on time with lower wattage.

Besides, please close all the air holes and take the pod down from the device when you do not use it.

 

Leaking issues-Leaking into the mouth while vaping

 

Possible Causes of Vape leaking into the Mouth:

Vaping setting is improper

Coil issues

Sitting for a long time after refilling

Too much condensate on the POD

 

Suggestions & solutions:

 

Please try to vape at an appropriately high wattage which is recommended on the coil during vaping. It may encounter the leaking issue if the liquid on the coil hasn't been atomized on time with low wattage.

Please do not make the pod sit for a long time since the cotton will absorb liquid or condensate on the POD and will split from the mouthpiece while you inhale it. In this case, please take out the pod, and shake it downwards to reduce the condensation or change a new coil directly.

 

Atomizer Checking Issue

 

Pod:

1. Clean the MOD/Pod golden pin and check if the pin in the MOD is flexible or not.

2. Please use a alcohol cotton swap to clean E-juice or condensate inside the auto sensor/mod.

3. Please rotate the Pod 180 degrees or change other coils to check if the problem is caused by MOD or Tank.

 

Low Power Issue

 

1.It is recommend to use high - rate battery, with discharge current > 30A or higher drain battery.

2.Please use the coil with higher resistance to see if have same issue.

3.If above problem still exists, please contact us by email:louis@hi-smoke.com

Created on:2023-12-28 17:41
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